Food Safety and Handling Tips

At Tastes of Chicago, your food arrives with the same care we’d give deliveries to our own friends and family. We work with renowned Chicago brands, shipping iconic treats nationwide with a focus on quality and safety. Follow our guidelines below to ensure proper food handling and enjoy every bite at peak flavor.

What To Do If Your Delivery Arrives Warm or Thawed

Our packages are designed to keep foods cold, but sometimes shipping delays may occur. If your package arrives warm or thawed, check the product instructions. For any concerns, contact our customer service team (https://www.tastesofchicago.com/contact-us/) or via phone number (800) 568-8646 within 24 hours of delivery for immediate support.

Proper Refrigeration and Storage

• Refrigerate perishable items immediately upon arrival to maintain freshness.
• Store frozen products in your freezer if not enjoying them right away.
• Always follow specific instructions on packaging for best results.

Preparation and Serving Tips

• Bring frozen products to room temperature if instructed to do so before following heating or baking instructions.
• Serve items immediately after preparation for the freshest experience.

Contacting Customer Support for Food Safety Issues

If you notice any issues with food safety, packaging, or handling, don’t hesitate to reach out. Our team is dedicated to resolving concerns quickly, ensuring you receive nothing but the best Chicago has to offer, every time you order.

Enjoy With Confidence

When you order from Tastes of Chicago, your safety and satisfaction are our top priorities. By following these food safety and handling tips, you’ll enjoy iconic Windy City flavors the way they’re meant to be experienced—fresh, delicious, and worry-free.